Are you facing the frustrating “Printer Error com.google.android.apps.photos.image” while trying to print photos from Google Photos on your Android device? You’re not alone. Many users in the U.S. and India have encountered this issue when attempting to print images directly from Google Photos using a wireless or Bluetooth printer.
This error can arise due to various reasons, such as outdated apps, printer connectivity problems, or cache issues. Fortunately, there are several ways to troubleshoot and fix it. In this guide, we’ll walk you through the possible causes and step-by-step solutions to resolve the problem efficiently.
Why Does the “Printer Error com.google.android.apps.photos.image” Occur?
Before jumping into the fixes, let’s understand why this error happens. Here are some common causes:
✅ Outdated Google Photos App: Older versions of Google Photos may not support the latest printing features.
✅ Corrupt App Cache: Temporary cache files in Google Photos or the printing service can cause conflicts.
✅ Printer Compatibility Issues: Not all printers support direct printing from Google Photos.
✅ Connectivity Problems: A weak Wi-Fi or Bluetooth connection between your Android phone and the printer can trigger errors.
✅ Google Cloud Print Deprecation: Since Google Cloud Print was discontinued in 2020, some devices may struggle with alternative printing methods.
Now that we know the possible reasons, let’s move on to the solutions.
How to Fix “Printer Error com.google.android.apps.photos.image” on Android?
Here are some tried-and-tested solutions to fix this issue:
1. Restart Your Android Device and Printer
The first and simplest solution is to restart both your smartphone and the printer. This helps clear minor glitches and re-establishes the connection.
Steps:
- Turn off your Android device and wait for 30 seconds.
- Restart the printer and ensure it is connected to Wi-Fi or Bluetooth.
- Turn on your phone and try printing again.
2. Update Google Photos App
An outdated Google Photos app might be causing the error. Updating it can resolve any software conflicts.
Steps:
- Open Google Play Store on your Android phone.
- Search for Google Photos and check for updates.
- If an update is available, tap Update and wait for the installation.
- Restart your phone and try printing again.
3. Clear Cache and Data of Google Photos
A corrupted cache can interfere with printing functions. Clearing it might help.
Steps:
- Open Settings on your Android device.
- Navigate to Apps & Notifications > Google Photos.
- Tap Storage & Cache.
- Click Clear Cache and then Clear Storage (Data).
- Restart the app and try printing again.
4. Check Printer Connectivity
Ensure that your printer is properly connected to your phone.
🔹 For Wi-Fi Printers:
- Make sure your phone and printer are on the same Wi-Fi network.
- Restart your Wi-Fi router if needed.
🔹 For Bluetooth Printers:
- Go to Settings > Bluetooth and make sure your printer is paired.
- If not, unpair and reconnect it.
5. Use Google’s Default Print Service
Instead of relying on third-party print services, use Google’s default print service for better compatibility.
Steps:
- Go to Settings on your Android phone.
- Tap Connected Devices > Printing > Default Print Service.
- Turn it ON and try printing again.
6. Reinstall Google Photos
If the error persists, uninstalling and reinstalling Google Photos might help.
Steps:
- Long-press the Google Photos app icon and select Uninstall.
- Open Google Play Store and reinstall the app.
- Log in to your Google account and try printing again.
7. Convert the Image to a Different Format
Some printers may not support certain image formats. Converting the image to a JPEG or PNG format might fix the issue.
Steps:
- Open the image in Google Photos.
- Tap Share > Save to Device.
- Use a photo editing app to convert the format (if necessary).
- Try printing the saved image from your Gallery or Files app instead of Google Photos.
8. Use an Alternative Printing App
If nothing works, try a third-party printing app like:
✔️ HP Smart (For HP Printers)
✔️ Canon PRINT Inkjet/SELPHY (For Canon Printers)
✔️ Epson iPrint (For Epson Printers)
These apps often provide better compatibility with their respective printers.
9. Reset Printer Settings
Resetting your printer to factory settings can resolve any configuration issues.
Steps:
- Check the user manual for your printer model.
- Find the Reset or Restore Defaults option.
- Follow the on-screen instructions to reset.
After resetting, reconnect your printer and try printing again.
Final Thoughts
The “Printer Error com.google.android.apps.photos.image” can be annoying, but with the right troubleshooting steps, you can fix it quickly. Start with simple solutions like restarting your phone and printer, clearing the cache, and updating Google Photos. If the problem persists, try changing the image format or using an alternative printing app.
By following these steps, you should be able to resolve the issue and print your favorite photos hassle-free!
FAQs
1. Why can’t I print from Google Photos on my Android phone?
Google Photos may not support direct printing due to outdated apps, connectivity issues, or printer compatibility problems. Try updating the app and checking your printer connection.
2. How do I enable Google’s Default Print Service?
Go to Settings > Connected Devices > Printing > Default Print Service and turn it ON.
3. Does Google Photos support all printers?
No, some printers may not be compatible. In such cases, use the manufacturer’s app like HP Smart or Epson iPrint for better results.
4. What if my printer is not detected?
Restart both your phone and printer, ensure they’re on the same network, and update your printer drivers.
